Frequently Asked Questions

Shipping

We offer free standard shipping on all US orders over $25, and free shipping on orders to Canada, Australia and the UK over $100.

Orders are typically shipped within one to two business days to the address provided. During times of high volume, such as after new releases or sales, shipping time may be extended by another day or two. 

Packages shipped via standard shipping may ship USPS First Class or FedEx from our warehouse in New Jersey. We are not responsible for delays caused by the postal system or FedEx, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information. While most packages will arrive on schedule, please keep in mind both weather and pandemic related delays are always a possibility.

Please note, packages shipped via upgraded shipping are still subject to our normal processing times. For more information on individual service levels and their time in transit, please see below.

-Fedex Standard Overnight-once shipped should arrive within 1 business day (Monday-Friday)
-Fedex Two Day-once shipped should arrive within 2 business days (Monday- Friday)
-Fedex Ground-once shipped should arrive within 5 business days (Monday-Friday)

We ship throughout the United States and to over 100 countries worldwide. See International Shipping for more details.

Returns & Exchanges

We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for a full refund or store credit within 30 days.

Returned goods must be delivered to us unused, unworn, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. 

Free return labels are available for store credit returns. Otherwise, a pre-paid label is available for $5.95 - the cost of which will be deducted from your refund. You may also ship your returns back to us using your own carrier.  We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

Return requests can be made here.

Since our inventory changes on a daily basis, exchanges will be issued in the form of store credit so that you may make a new purchase for your replacement item(s).

Due to COVID-19 precautions, please allow 7-10 business days (Monday-Friday) for your return to be processed on received by our warehouse.

All international orders, underwear, pet accessories, and sale items are final sale.

Items purchased during Black Friday week are final sale.

Unfortunately, we cannot accommodate price adjustments.

Damaged and defective product must be reported within 10 days of receipt to be eligible for replacement. Please send an email to hello@littlesleepies.com with your order number and detailed photos of the defect and we are happy to help.

Order Cancellations or Change Requests

Since we aim to ship as quickly as possible, orders are sent to our warehouse in real time and are unable to be changed once they are placed. 

International Shipping

We ship to over 100 countries worldwide. Please note we are not responsible for any customs charges that may be incurred. For your convenience, applicable duties may be prepaid at checkout. 

In Canada, Australia, and the UK we offer free standard shipping when you spend $100+. Please note: UK duties are included at checkout. For all other countries, duties may apply and are the responsibility of the customer. An estimate is provided at checkout which may be prepaid for your convenience.

All international packages can take anywhere between 2 and 12 weeks to clear customs and ship. Please take this into consideration when placing an order. 

Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under €135 and orders to the EU for orders €150 and Under.

To learn more about UK shipping see terms & conditions.

Afghanistan

American Samoa

Andorra

Angola

Argentina

Azerbaijan

Bahrain

Bhutan

Botswana

British Indian Ocean Territory

Brunei

Central African Republic

Chad

China

Christmas Islands

Cocos Islands

Cook Islands

Congo

Costa Rica

Cuba

Curacao

East Timor

Eritrea

Eswatini (Swaziland)

Falkland Islands

French Guiana

French Polynesia

French Southern Territories

Gambia

Guadeloupe

Guatemala

Guinea

Guinea-Bissau

Guyana

Heard Island and McDonald Islands

Iran

Iraq

Kazakhstan

Kuwait

Kyrgyzstan

Laos

Lesotho

Liberia

Malawi

Martinique

Mauritius

Mayotte

Mongolia

Myanmar

Nauru

Niue

Norfolk Island

North Korea

Palestinian Territories

Panama

Paraguay

Pitcairn Islands

Republic Of Congo

Reunion (Bourbon)

Rwanda

Saudi Arabia

Seychelles

Sierra Leone

Sint Maarten

Solomon Islands

Somalia

South Sudan

St. Helena

St. Maarten

St. Pierre & Miquelon
Swaziland

Syria

Tajikistan

Timor-Leste

Tokelau

Turkmenistan

Tuvalu

Uganda

Uruguay

U.S Outlying Islands

Vatican City

Venezuela

Western Sahara

Western Samoa

Yemen

Zimbabwe

If you are outside of one of our shipping zones we recommend using Shop and Ship as a convenient and reliable forwarding method for your package.

All international orders are final sale.

Gifts

All Little Sleepies orders are automatically sent with gift receipts. Gift notes may be entered during checkout.

New Prints & Restocks

We release new limited edition prints every 1-3 weeks and restock Signature prints periodically. Since our new arrivals do sell out quickly, we recommend signing up for our mailing list, text alerts, or joining our VIP group for sneak peeks and early access!

Care Instructions

Your Little Sleepies are designed to be washed in cold water and tumble dried on low. However: Please note that Bamboo is a natural fiber and is delicate; so should be washed separately from items that may be damaging, like towels, hardware or Velcro. For the longest wear, you can wash them inside out and line dry when possible.

For more helpful care tips check out our blog!

Shop Now, Pay Later

We offer the option to buy now, pay later with Sezzle. Now, when you choose Sezzle at checkout, you can split your purchase into 4 equal, 0% interest installment payments--with no additional fees!

You'll go through Sezzle's 1-minute sign up process without having to leave checkout. Simply select Sezzle when you're ready to check out to get started.

To learn more about Sezzle, click here.

Wholesale

We do not allow bulk purchases on our retail website for the purpose of reselling. Brick and mortar stores may apply for a wholesale account here. Suspicious orders may be canceled at our discretion.

Product FAQs

Our line is designed in Los Angeles and ethically crafted in China, where our bamboo is grown and custom milled. Our manufacturing partners have been thoroughly vetted, independently audited and comply with all International Labor Standards.

Absolutely not. Our products are safety tested, lead-tested, and compliant with all CPSC regulations. We only use natural dyes and no chemicals in the finishing of our line. All of our products have been independently lab tested and are free of chemicals and flame retardants.

Since our jams are sewn by human hands and our fabric is very stretchy, it is quite normal for there to be a small sewing variance from item to item. While we aim to keep our sizing as consistent as possible, there will always be slight fluctuations within a small range because of this.

Similarly, though we do our best to ensure our colors remain consistent, since we custom dye and print our fabric, there may be slight variations between dye lots. Print and pattern placement may also vary between pieces.