All Little Sleepies orders are automatically sent with gift receipts. Gift notes may be entered during checkout.
NEW PRINTS/ RESTOCKING
We release new limited edition prints every 1-3 weeks and restock Signature prints monthly. Since our new arrivals do sell out quickly, we recommend signing up for our mailing list, text alerts, or joining our VIP group for sneak peeks and early access!
We offer free shipping on all orders within the US.
Orders are typically shipped within one to two business days to the address provided. During times of high volume, such as after new releases or sales, shipping time may be extended by another day or two. Items may be shipped via USPS or Fedex from our warehouse in New Jersey. We are not responsible for delays caused by the postal system, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information.
We ship to Canada, the UK, and Australia. Please note we are not responsible for any customs charges that may be incurred. For your convenience, applicable duties may be prepaid at checkout.
Please also note all international packages can take up to 12 weeks to clear customs and ship. Please take this into consideration when placing an order.
If you are outside of the US, Canada, UK or Australia we recommend using Shop and Ship as a convenient and reliable forwarding method for your package.
ORDER CANCELLATIONS OR CHANGE REQUESTS
If you'd like to cancel or change your order, please email us at firstname.lastname@example.org as soon as possible. We'll do everything we can to accommodate your request, but please keep in mind that our fulfillment and shipping systems are designed to get orders on their way quickly and efficiently, and orders are sent to our warehouse floor in real time. We cannot guarantee order cancellations or changes, especially in times of high volume.
We do not allow bulk purchases on our retail website for the purpose of reselling. Brick and mortar stores may apply for a wholesale account here. Suspicious orders may be canceled at our discretion.
Please note that all pet accessories, international orders and sale purchases 25% off or more are final sale (this includes all Black Friday/Cyber Monday orders).
Return requests can be made here.
DAMAGED & DEFECTIVE ITEMS
Damaged and defective product must be reported within 10 days of receipt to be eligible for replacement. Please send an email to email@example.com with your order number and detailed photos of the defect and we are happy to help.
Your Little Sleepies are designed to be washed in cold water and tumble dried on low. However: Please note that Bamboo is a natural fiber and is delicate; so should be washed separately from items that may be damaging, like towels, hardware or velcro. For the longest wear, you can wash them inside out and line dry when possible.