We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for a full refund or for store credit within 30 days as specified below:
Please note that all pet accessories, international orders, sale items and discounts 25% or more are final sale.
Please note that all pet accessories, international orders, sale items and discounts 25% or more are final sale.
Returned goods must be delivered to us unused, unworn, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.
Free return labels are available for store credit returns. Otherwise, a pre-paid label is available for $5.95 - the cost of which will be deducted from your refund. You may also ship your returns back to us using your own carrier. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
Since our inventory changes on a daily basis, exchanges will be issued in the form of store credit so that you may make a new purchase for your replacement item(s).
Return requests can be made here.
Return requests can be made here.
